Web-Based Applications
To access any of our web-based applications, you will need a unique URL specific to your organization and the application you are using. If you do not have this URL, please contact your system administrator for assistance.
HEMS Remote
To connect through HEMS Remote, you will first need to install the latest version of the HEMS Remote application. Once installed, you will also need the unique URL associated with your organization's HEMS Remote environment. Please contact your system administrator to obtain this information.
HEMS Enterprise Desktop Application
To access HEMS through the Enterprise desktop application, the main.ini file must be properly configured with your organization's database connection information. This configuration can typically be obtained from your system administrator or copied from another workstation that is already successfully connected to HEMS.
The main.ini file is usually located in the following directory (the drive letter may vary):
C:\Program Files (x86)\EQ2\HEMS Enterprise
Need Help Obtaining Access Information?
If you are a system administrator and need assistance obtaining any of the information above, please have one of your organization's authorized contacts submit a support request by emailing support@eq2.com.