John Coutts
Activity overview
Latest activity by John Coutts-
John Coutts created an article, HEMS ONE SaaS Maintenance and Updates
OverviewThis article applies to SaaS clients deployed within the HEMS Automatic Upgrades SaaS environment. If you are unsure of your environment, please contact our support team for clarification.W...
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John Coutts created an article, Query Writer Custom Reporting and Scheduling Solution
Overview Query Writer is a custom report-building tool that connects to your HEMS database and allows you to have full control over how you report data in your system. It allows you to run reports ...
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John Coutts created an article, Building and Scheduling an Unable To Locate Report
OverviewUnderstanding the how/when/why PM WO's end up in an Unable To Locate status is key to running an efficient department. With the Query Writer module, managers and directors can get a daily, ...
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John Coutts created an article, WO Summ Priority (P)
OverviewSummarizes total work order count, percentage, hours, and costs by priority.When to useUse this report to review work order status, hours, percentages, and costs by priority over a specifie...
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John Coutts created an article, WO Summ Department (D)
OverviewSummarizes total work order count, percentage, hours, and costs by department.When to useUse this report to review work order status, hours, percentages, and costs by department over a spec...
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John Coutts created an article, WO Review (S)
OverviewReviews pending versus closed work orders, including percentages, costs, and hours.When to useUse this report for summary-level work order performance review.NotesStatus Date is the close d...
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John Coutts created an article, WO Review (D)
OverviewReviews pending versus closed work orders with details, including request and action taken.When to useUse this report when detailed pending-versus-closed work order review is needed.NotesSt...
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John Coutts created an article, WO Response (S)
OverviewShows how quickly work is being responded to in summary form.When to useUse this report for safety committee and quality control committee meeting preparation focused on response-time perfo...
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John Coutts created an article, WO Response (D)
OverviewShows how quickly work is being responded to, with details including request and/or action information.When to useUse this report for safety committee and quality control committee meeting ...
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John Coutts created an article, WO Labor Review (S)
OverviewReviews labor hours on work orders based on one or more dates when work orders were opened, closed, or when actual services were provided.When to useUse this report to review labor events, ...