Introduction
The HEMS Remote mobile application is designed specifically for technicians to manage and update medical equipment maintenance tasks while on the move. By using HEMS Remote, organization can improve both operational efficiency and asset record accuracy.
Getting Started with the HEMS Remote
Follow these steps to set up and begin using the HEMS mobile application on your device:
- Install "EQ2 Mobile Application" from your device's app store.
- Log in using your HEMS One credentials to securely access your account.
- Navigate to the 'Work Orders' section to view your assigned maintenance tasks.
Note: Usage of HEMS Remote must be performed with a device that can authenticate to the application (and is approved for the network).
Key Features
HEMS Remote offers several features to help you update and manage tasks efficiently:
- Update task statuses directly from the field to keep records current.
- Add detailed notes and upload photos to document the maintenance work performed.
- Scan asset barcodes or QR codes to quickly retrieve equipment details and update maintenance logs accurately.
- Receive real-time notifications for new tasks or urgent updates to stay informed at all times.
- Sync your data to ensure all changes are reflected in the central HEMS database, maintaining consistency across your organization.