Using the HEMS Remote Mobile App for On-the-Go Maintenance Management

Introduction

Introduction

The HEMS Remote mobile application is designed specifically for Healthcare Technology Management (HTM) and Biomedical Engineering teams to efficiently manage and update medical equipment maintenance tasks while on the move. This guide will walk you through the steps to effectively use the HEMS Remote mobile app to enhance your operational efficiency and maintain accurate asset records across multiple hospital locations.

Getting Started with the HEMS Mobile App

Follow these steps to set up and begin using the HEMS mobile application on your device:

  1. Download and install the HEMS Remote mobile application from your device's app store.
  2. Log in using your HEMS One credentials to securely access your account.
  3. Navigate to the 'Work Orders' section to view your assigned maintenance tasks.

Managing Maintenance Tasks On the Go

The app offers several features to help you update and manage tasks efficiently:

  1. Update task statuses directly from the field to keep records current.
  2. Add detailed notes and upload photos to document the maintenance work performed.
  3. Scan asset barcodes or QR codes to quickly retrieve equipment details and update maintenance logs accurately.
  4. Receive real-time notifications for new tasks or urgent updates to stay informed at all times.
  5. Sync your data to ensure all changes are reflected in the central HEMS database, maintaining consistency across your organization.

Benefits of Using the HEMS Remote Mobile Application

  • Maintain accurate and up-to-date asset management records.
  • Ensure compliance documentation is current and easily accessible.
  • Enhance operational efficiency for teams working across multiple hospital locations.

Support and Additional Resources

For detailed guidance or troubleshooting assistance, please refer to the in-app help section or contact your EQ2 HEMS account manager. Additional resources, including tutorials and FAQs, are available on the HEMS support website.

 

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