In the HEMS One preventive maintenance (PM) work order (WO), go to the Task WO tab.
Once the Task WO tab is open, there are two ways to fail a task. If a task has a min/max value defined, and the recorded value is outside those bounds, the task will be automatically failed (1). If the task has no min/max value, and needs to be failed, use the drop-down list to select Failed (2).
Once the PM is completed, check the box at the bottom right of the WO Add/Edit window indicating that all tasks were performed as documented and according to the department’s standards.
If the PM has at least one task which failed, when the WO is saved and/or closed, a prompt will appear next to the task that failed providing the option to create a Failure WO for the Failed tasks if your organization has this work flow enabled. Click the OK button on the prompt to create the work failure work order.